Refund Policy

2. Refund Exclusions

The following purchases are not eligible for refunds:

• Courses purchased with promotional codes or during special offers
• Digital downloads that have been completed
• Subscriptions after the first 30 days
• Custom or personalized training programs
• Courses purchased more than 30 days ago
• Bundled courses where individual refunds cannot be calculated

3. How to Request a Refund

To request a refund, please follow these simple steps:

4. Refund Processing Time

Once your refund request is approved, processing times vary by payment method:

Processing times may vary depending on your financial institution.

5. Subscription Cancellations

For subscription-based services:

• Cancel anytime from your account dashboard
• Cancellations take effect at the end of your current billing period
• No refunds for partial subscription periods
• Retain access to content until the end of your paid period
• Reactivate your subscription anytime

6. Technical Issues and Course Quality

If you experience technical issues or quality problems with our courses:

• Contact our technical support team immediately
• We will work to resolve the issue within 48 hours
• If the issue cannot be resolved, a full refund may be provided
• We may offer alternative solutions or course credits

7. Promotional Offers and Discounts

Special terms may apply to promotional purchases:

• Courses purchased with significant discounts may have modified refund terms
• Free courses and bonuses are not eligible for cash refunds
• Bundle purchases may be subject to different refund calculations
• Check specific offer terms before purchasing

8. Disputed Charges

If you notice an unauthorized charge or billing error:

• Contact us immediately before disputing with your bank
• Provide details about the charge in question
• We will investigate and resolve legitimate billing errors promptly
• Chargebacks without contacting us first may result in account suspension

9. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new policy. We will notify users of significant changes via email.

10. Contact Information

For refund requests or questions about this policy, please contact us:

Business Hours: Monday - Friday, 9 AM - 6 PM IST